Emergency Contact Services: Agencies you can book for off-site student care.

Emergency Contact Services:

1. Student Health Advocates (SHA)

SHA is a professional Guardian and Concierge Service designed for families who want premium off campus support and first-class care for their students. They have a multi-language website and online signup process that establishes a contract with each family to provide any care needed for their student during the academic year. Students have emergency support within 3-6 hours of notification, including hotel quarantines with onsite nurses, mental health supervision and medical emergencies. They also offer non-emergency services, such as private transportation, hotel suites and programs/activities during holidays and breaks. Services can be booked online, or using the new SHA Mobile App. Parents are sent updates in real-time, and students use their unique QR Code to scan in/out of services, and secure PIN #s to submit electronic permission slips for parents to approve excursions.

List of Schools with SHA Members:

To speak to someone about SHA, you can schedule a meeting or phone call with their team here:
Schedule Meeting

SHA Member Services Include:

  • Professional Chaperones and Supervisors
  • Hotel Quarantines (all-suites properties)
  • Guardianship & Emergency Contact
  • College Tours
  • Off-Campus Hotel Accommodations
  • Homestays across the US
  • Mental Health Support
  • Private “black car” Transportation
  • Same-Day Pick Up in 3-6 Hours
  • Mobile App for Families (coming ‘22/23)


Contact: Pete Tonkin (Owner & Co-Founder)
Phone: +1 844-742-2255
WhatsAPP: +1 267-245-5060

2. Gold Star, a designated US based, as well as a China based team

We at Gold Star are committed to providing the highest level of service for our students, schools and families. We primarily serve private day and boarding middle and high schools and their international students as well as domestic boarding students. We provide a guardianship program that meets or exceeds schools local emergency contact requirements, COVID quarantine services, accommodation solutions for scheduled and unscheduled school breaks and host family recruiting and support programs.


U.S. Team

Contact: Rose Nanista
Email: |
Phone: 508-826-4560
Wechat: Rose73060

China Team

Contact: Berry Ren (located in China)
Wechat: RB136715

3. Cogito World Education/ Colibri Travel Tours & Cogito World Education

Cogito World Education has over 10 years of experience providing guardianship for international students attending US schools and whose parents live overseas. With our guardianship, parents do not have to worry about who will pick up their child at the airport or what happens during school breaks or in case of a medical emergency. We are here to take care of all of that and more! Having a guardian guarantees that there is someone available 24 hours, 7 days a week to take care of your child. And at Cogito, we do it with the love, care, and attention we would give to our children.

Website: |
(our students have used this service in the past during school breaks)

Contact: Sylvia Rozwadowska-Shah
Phone: 617 301 1237 (Phone and WhatsApp)